Question 1

What is a qualified electronic signature (QES)?

Accepted Answer

A qualified electronic signature is a type of electronic signature under the eIDAS Regulation, having the same legal value as a handwritten signature in all EU member states. It is based on a qualified certificate issued by a trusted provider and enables unique identification of the signatory.

Question 2

What are the differences between qualified electronic signatures and other types of electronic signatures?

Accepted Answer

According to eIDAS, there are three recognised types of electronic signatures, each offering different levels of assurance and security:

Question 3

How long does it take to get a qualified signature?

Accepted Answer

The process usually takes between 5-10 minutes for online identity verification. After additional verification by a human operator, the certificate is issued (within 24-72 hours) and you can start signing documents.

Question 4

What documents can be signed with QES?

Accepted Answer

You can electronically sign most documents used in professional or commercial activities: employment contracts, commercial agreements, HR documents, invoices, minutes and many more.

Exceptions are limited and concern documents for which the law requires authentic form or physical presence before an authority (for example, certain notarial deeds or holographic wills).

Question 5

How do recipients verify my signature?

Accepted Answer

Recipients can verify the authenticity of the signature using any compatible PDF reader (such as Adobe Reader) or through online eIDAS verification services. The signature includes all the information needed for validation.

Question 6

What is the difference between a stamp and a signature?

Accepted Answer

An electronic signature identifies a natural person and expresses their consent, while an electronic stamp identifies an organization and attests to the origin and integrity of the document.

The seal is used when official validation of a document issued by the organization is required, without the need for a signature from an individual representative.

Question 7

How do I get a qualified electronic stamp?

Accepted Answer

To obtain a qualified electronic stamp, the organization must be legally verified. The process includes verification of company documents and legal representatives.

Question 8

Are documents stamped with QES legally binding?

Accepted Answer

A qualified electronic stamp provides the presumption of document integrity and correctness of data origin. It has legal value in all EU member states.

Question 9

Who in my organization can use the stamp?

Accepted Answer

Organization administrators can designate authorized persons to apply the electronic stamp. All uses are logged for audit and compliance.

Question 10

How is the stamp verified?

Accepted Answer

The electronic stamp can be verified through any eIDAS-compatible tool, which will confirm the identity of the issuing organization and the integrity of the document.

Question 11

Do stamped documents include timestamps?

Accepted Answer

Yes, all documents stamped through our platform automatically include qualified timestamps that attest to the exact moment of stamping.

Question 12

What types of documents can I stamp?

Accepted Answer

You can stamp any digital document: invoices, contracts, reports, certificates, statements and any other document that requires attestation of organizational origin.

Question 13

Can the qualified seal be combined with a qualified signature?

Accepted Answer

Yes. A document can be both signed by a natural person via QES and electronically sealed by the company, thus providing dual certification: personal and organizational.

Question 14

Do all qualified signatures automatically include timestamps?

Accepted Answer

Yes, all qualified electronic signatures and stamps issued through our platform automatically include qualified timestamps.

Question 15

Why is the timestamp important for my signed documents?

Accepted Answer

The timestamp proves that the document existed at a specific point in time, providing legal protection and evidence in case of disputes regarding the signing time.

Question 16

How precise are the timestamps on my signature?

Accepted Answer

Timestamps are synchronized with high-precision time sources and have millisecond accuracy, certified according to international standards.

Question 17

Can someone verify the timestamp on my signed document?

Accepted Answer

Yes, anyone can verify the timestamp using standard PDF reading software or eIDAS verification services, confirming the exact moment of signing.

Question 18

What if I need to timestamp a document without signing it?

Accepted Answer

We also offer independent timestamping services, which attest to the existence of a document at a certain time without signing or otherwise modifying it.

Question 19

How long does a timestamp remain valid?

Accepted Answer

Qualified timestamps remain valid indefinitely, providing perpetual evidence of the moment when the document was created or signed.

Question 20

Is the timestamp legally recognized in court?

Accepted Answer

Yes, qualified timestamps issued by a QTSP are legally recognized in all EU member states and constitute admissible evidence in court.

Question 21

Do I pay extra for timestamps on my signatures?

Accepted Answer

No, timestamps are included free of charge in all our plans that offer qualified electronic signatures or stamps.

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Want to learn more?

Have questions?We're here to bringyou clarity.

What is a qualified electronic signature (QES)?

What are the differences between qualified electronic signatures and other types of electronic signatures?

How long does it take to get a qualified signature?

What documents can be signed with QES?

How do recipients verify my signature?

What is the difference between a stamp and a signature?

How do I get a qualified electronic stamp?

Are documents stamped with QES legally binding?

Who in my organization can use the stamp?

How is the stamp verified?

Do stamped documents include timestamps?

What types of documents can I stamp?

Can the qualified seal be combined with a qualified signature?

Do all qualified signatures automatically include timestamps?

Why is the timestamp important for my signed documents?

How precise are the timestamps on my signature?

Can someone verify the timestamp on my signed document?

What if I need to timestamp a document without signing it?

How long does a timestamp remain valid?

Is the timestamp legally recognized in court?

Do I pay extra for timestamps on my signatures?

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Why was my account creation rejected or my identity not validated?

Is two-factor authentication (2FA) mandatory?

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What's required to issue a qualified seal certificate for an organization?

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Can I sign multiple documents in one go?

What's the difference between 'Sign & Send' and a multi-party send?

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